Flex Mobile Rewards is where your reward points live. It's a separate account from your Flex Mobile service, it's free, and you set it up once.
Why it's separate
Your plan lives at portal.getflexmobile.com. Your points live at flexmobilerewards.com. Two sites, two logins, one membership. Knowing that saves confusion when a password doesn't work on the site you're on.
Set up your rewards account
- Look for a welcome email from Flex Mobile Rewards, sent after you join. Check your spam folder if it isn't in your inbox.
- Select Create Account in that email.
- Follow the steps to set your username and password. If you're prompted for a temporary password, it's your zip code.
- Sign in. Your points balance and the available offers appear in the portal.
If you never got the welcome email
Go to flexmobilerewards.com and sign in with your account details. If it's your first time signing in, your temporary password is your zip code. If that doesn't work, contact Flex Mobile support and ask them to resend the rewards invitation.
There's nothing extra to pay
The rewards account is free and always will be. It isn't a subscription and there's no upgrade. As long as your Flex Mobile service is active, you're a member.
You have to claim things yourself
Points and offers aren't applied automatically. Every reward needs an action from you to activate and claim, and some need a printer. Nothing arrives without you going and getting it.
Then start earning
Points arrive every month you're a member, depending on your plan. Bonuses, challenges and featured offers in the portal earn more.
If you can't get in
Please contact Membership support line (833) 711-9439 for help with any membership questions.