If you want to cover more than one person, you can have more than one line. Here's how that works.
Adding a line
- Sign in at portal.getflexmobile.com.
- Choose the plan you want for the new line.
- Complete checkout, then activate the new line the same way you activated your own.
Each line has its own plan
Lines don't have to match. One person can be on Standard plan while another is on Unlimited, and each line gets the reward points for its own plan.
Transferring an existing number onto a new line
You can bring a number from another carrier onto a new line the same way you brought your own. You need that carrier's account number and transfer PIN, and the person whose number it is has to be the account holder there.
Removing a line
If the person is moving to another carrier and wants to keep the number, transfer it out before canceling the line. A canceled number can't be moved.
What's shared and what isn't
Data allowances aren't pooled. Each line has its own allowance, its own high speed threshold and its own reward points.
If you can't add a line
Check you're signed in as an Account Holder, since only Account Holders can order services. If you are one and it still won't let you, contact Flex Mobile support.