Account

Billing and payments

• Your line is paused because your saved card is missing
• Why your line is paused, cancelled or disconnected
• Payment history
• Understanding your billing cycle and charges
• How to set up autopay and manage payment methods
• How to make a payment

Managing your account

• Flex Mobile app
• Logging in with your email: login link or PIN
• When our support team is available
• Forgot your account password?
• How to check your data usage
• How to add or manage lines on your account

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Plan changes

• How to cancel your Flex Mobile service
• When a plan change takes effect
• How to change your plan